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Get Valuable Customer Insights Customer exit interviews are a powerful method to gather valuable customer feedback so you can deeply...
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It’s never easy learning that a customer is leaving. But as they prepare to leave, you have a rare opportunity to find out why. Exit interviews, when properly structured and executed, provide a unique chance to dig deep and discover valuable information which can lead to actionable churn-preventing insights.
The journey to creating a predictable customer retention strategy can be made easy — if you’re joined by someone who knows the path. Take the first small step of your journey. Let’s have a conversation.